Lehi City Fiber - Lehi City Fiber Network Partial Outage – Incident details

Partial system outage

Lehi City Fiber Network Partial Outage

Monitoring
Partial outage
Started about 20 hours ago

Affected

Lehi City Fiber Network

Operational from 3:06 AM to 3:06 AM, Partial outage from 3:06 AM to 12:00 AM

Updates
  • Monitoring
    Monitoring

    A rogue ONT was found and disconnected from the network, returning services for affected customers. We will continue to monitor for any further issues. Thank you for your patience on this issue.

  • Identified
    Identified

    A segment of the Lehi City Fiber Network is currently experiencing an outage. We are in the process of collecting information regarding the incident. Once we determine the specific network infrastructure affected, will provide an update to this notification.

    We apologize for any disruption this is causing, and we appreciate your patience and understanding while we investigate the matter.

    Thank you for choosing our services.

    Sincerely,

    Lehi City Fiber Network